FAQs
Congrats!
You were gifted this vacation voucher by someone who thinks highly of you.
You can activate your vacation voucher today and you're on your way to an amazing vacation anytime in the next 18 months.
Certificate voucher expires in 7 days?
Yes, the certificate will expire in 7 days, however, once you activate your vacation certificate, you will have at 18 months to travel. You may activate a certificate over the phone or online by paying the resorts taxes and fees.
How do I book my travel dates after I activate?
Simple, call 24 hours a day! All we ask is that you give us at least 30 days advance notice to secure your travel dates. This means for example, you can book for 31 days from today or 45 days from today, 90 days or more. For last minute bookings exceptions can sometime be offered by phone with upgrade options. Please call when ready to book your travel dates.
Can I travel with my children?
YES please bring your kids! Our US resorts options will include up to 4 people in the room regardless of age. (Except for Branson, MO which is for 2 persons). For our US resorts at least 1 person in the party needs to be over the age of 21. For the Mexico offers they can travel with 2 adults and up to 2 children up to the ages of 12 or under.
For our Mexico resorts at least 1 person in the party must be over 30 years of age. If traveling with extra adults or children upgrades may be available to accommodate depending on availability. Upgrades require the purchase of additional rooms or larger
suites.
Are flights included in these certificates?
No the flights are not included. The recipient of this certificate is responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, and any other miscellaneous expenses. This certificate cannot be combined with any other promotional vacation offer.
How are you able to offer these incentives?
We partner with BookVIP. BookVIP has traveled over 1 million families to date and has contracts with the world leading hotel chains, and resorts to help them fill their otherwise empty rooms. We help fill empty rooms which the hotels, resorts turn into additional revenue from other areas of their property and future bookings. Hotels rarely experience full occupancy, yet they remain open, providing rooms and services at fixed costs. So when hotels give out their rooms by partnering with BookVIP, they might miss out on the room fee, but they didn't have that in the first place, at least now they have the opportunity to gain a customer for their in-house restaurants, room service, their casinos, an extra nights stay, future bookings, referrals and more.
What are the taxes and fees and what are they based on for the travel certificates?
The taxes and fees are to cover the local tourism and bed taxes. Sales tax is based on the full rack rate of the accommodations.
Are there any other expenses/costs to use this vacation?
The recipient of this certificate will receive accomodations free of charge, which retail is valued from $150.00 per night to up to $400.00 per night, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable, and any other personal or miscellaneous expenses. Resort fees are common place in the travel industry. As a matter of fact, over 96% of tourists traveling to Orlando or Las Vegas now have to pay a resort fee when they check in at the resort. This is so common now that it’s just expected for any seasoned traveler. As a recipient of this certificate you are being given a vacation that is valued at up to $900 for Orlando or Las Vegas and up to $1,500 for our international destinations, depending on the time of year you travel.
Resort fees, if charged, cover items like: WiFi Internet Access, Local Calls. Resort amenities, Fitness centers, In-room safes, Beach Chairs, Umbrellas, Beach/pool Towels, activities and more.
As an additional bonus to make up for these resort fees you will receive a free bonus of $150 BookVIP credit to be used towards any hotel or resort available on BookVIP.com as an additional trip anytime in the future. This will be an extra bonus after you use your complimentary vacation certificate.
Do I have to take a timeshare presentation or other sales preview in
order to take advantage of this vacation certificate?
No, you will never be required to attend any sales or timeshare
presentation. This vacation certificate is being fulfilled by BookVIP.com and we are simply filling otherwise empty rooms which the hotels and resorts turn into additional revenue from consumers like you who will more than likely spend money on the property, such as room service, spa, in house restaurants, bar purchases, casino and
extra night stay, etc. BookVIP will also offer you additional value saving upgrade options to enhance your vacation for you to consider.
Can I get together and book several rooms with others who have a
certificate?
No, sorry, these certificates cannot be used for groups of more than 1 room. The hotels that are offering this promotion will honor only one package per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. There are additional costs associated with group travel. They also
will not be available to use during conventions or other special events.
